NISAS – National Institute of Skin & Aesthetics Sciences

At NISAS, we aim to provide a smooth and reliable delivery experience for all our customers. Orders are shipped to the delivery address provided during checkout.

Delivery timelines provided at the time of order confirmation are estimated guidelines and may vary depending on location, courier availability, and other circumstances.

In case of unexpected delays, we will make reasonable efforts to inform customers. However, delays caused by circumstances beyond our control, including weather conditions, courier issues, public holidays, or other unforeseen events, will not make NISAS liable for delayed delivery.

NISAS is not responsible for delays or delivery issues caused by third-party courier services. Couriers may attempt delivery multiple times. If delivery attempts fail due to customer unavailability or incorrect information, the parcel may be returned to NISAS. Additional shipping charges may apply for re-delivery.

Courier Partners

Within Pakistan:

• TCS
• Leopards Courier
• M&P
• Call Courier
• BlueEx
• Trax

International Shipping (if available):

• DHL
• FedEx
• UPS
• Aramex
• Pakistan Post

Estimated Delivery Timeline

Within Pakistan:

• 3–7 working days after order confirmation

International Orders:

• 10–21 working days after order confirmation

Delivery times may vary depending on destination and courier service.

Order Processing & Confirmation

• Orders placed during working days may take up to 1–2 working days for processing and confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During promotional campaigns, holidays, or high-demand periods, processing times may be extended.

Cash on Delivery (COD)

For COD orders:

• NISAS may contact customers for order confirmation.
• If the customer cannot be reached after multiple attempts, the order may be cancelled.
• Payment will be collected at the time of delivery.

Online Payment Orders

For online payments:

• Transactions may be verified before order processing.
• Orders will be processed after successful payment confirmation.
• Failed or declined transactions will not be processed.

Order Tracking

Once your order has been dispatched:

• Customers will receive tracking details through email, SMS, or WhatsApp (where applicable).
• Customers are advised to check their spam/junk folders if tracking notifications are not received.